Terms of Service

Last updated: 13 May 2026

These Terms of Service ("Terms") govern your use of byzareky.com (the "Site") and any purchases you make through it.

By accessing the Site, browsing our products, creating an account, placing an order, or subscribing to recurring deliveries, you agree to these Terms.

If you do not agree with these Terms, please do not use the Site.

1. About us

Zareky is an online ecommerce store offering carefully selected products for everyday use.

In these Terms, "Zareky", "we", "us" and "our" refer to [Insert legal business name], trading as Zareky.

"You" and "your" refer to the person using the Site, placing an order, creating an account, or subscribing to recurring deliveries.

To contact us:

Email: contact@byzareky.com
Website: byzareky.com
Business name: [Insert legal business name], trading as Zareky
Business address: [Insert business address]

2. Using the Site

By using the Site, you confirm that:

• You are at least 18 years old, or you are using the Site under the supervision of a parent or guardian who agrees to these Terms
• You are legally able to enter into a binding contract
• The information you provide is accurate, current and complete
• You will not use the Site for any unlawful, fraudulent, abusive or harmful purpose

We reserve the right to refuse access to the Site, suspend accounts, cancel orders, or take other appropriate action if we believe these Terms have been breached.

3. Creating an account

You may create an account on the Site to manage orders, save addresses, track deliveries, manage subscriptions, or access other features.

You are responsible for:

• Keeping your login details confidential
• All activity that occurs under your account
• Making sure your account information is accurate and up to date
• Notifying us immediately if you suspect unauthorised access to your account

You may request account deletion by contacting us at contact@byzareky.com.

Account deletion may not remove information we are required to keep for legal, tax, accounting, fraud prevention or order fulfilment purposes.

4. Products and product information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, specifications and other information displayed on the Site are accurate.

However, product colours may vary slightly depending on your device screen, lighting, photography or display settings.

Product images are for illustrative purposes only. Packaging, colours, sizing, labels or product presentation may vary slightly from the images shown, provided the product remains materially as described.

We reserve the right to:

• Change product prices at any time
• Update product descriptions or images
• Limit quantities available for purchase
• Discontinue products without notice
• Refuse or cancel orders where necessary

If we identify a clear pricing or product information error after you place an order, we will contact you before processing the order. You may choose to continue at the corrected price or cancel for a full refund.

5. Prices and currency

Prices on the Site are displayed in British Pounds Sterling (£/GBP) unless otherwise stated.

Applicable taxes, including VAT where applicable, are calculated and displayed at checkout based on your delivery address and the relevant tax rules.

Shipping costs, where applicable, are shown at checkout before you complete your purchase.

We may offer promotional prices, discounts, bundles or subscription savings from time to time. These offers may be changed, withdrawn or limited at our discretion.

6. Orders and contract formation

When you place an order through the Site:

1. You will receive an order acknowledgement email confirming that we have received your order.
2. This acknowledgement does not mean that your order has been accepted.
3. A binding contract is formed only when we send you a dispatch confirmation email confirming that your order has been shipped.

For subscription or recurring orders, a binding contract for each recurring order is formed when that recurring order is processed and confirmed.

We may refuse, cancel or refund an order if:

• The product is unavailable
• Payment cannot be authorised
• We suspect fraud, misuse or unauthorised activity
• There is an obvious pricing or product information error
• We are unable to deliver to the address provided
• The order breaches these Terms or applicable law

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order.

7. Payment

We accept payment methods shown at checkout, which may include:

• Visa
• Mastercard
• American Express
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Other payment methods displayed at checkout

Payments are processed securely by third-party payment providers such as Shopify Payments, Stripe, PayPal or other providers made available at checkout.

We do not store your full card details.

If your payment is declined, your order will not be processed. You may need to update your payment method and place the order again.

8. Subscription and recurring deliveries

Some Zareky products may be offered as subscriptions or recurring deliveries.

If you purchase a subscription product, the subscription details will be clearly shown before checkout, including:

• Product included
• Price
• Billing frequency
• Delivery frequency
• Any trial period, if applicable
• Renewal terms
• How to cancel, pause or manage the subscription

By completing checkout for a subscription product, you authorise Zareky or our payment provider to charge your selected payment method at the agreed recurring interval until the subscription is cancelled.

You may manage, pause, skip or cancel your subscription before the next billing date through your customer account, subscription portal, or by contacting us at:

contact@byzareky.com

Cancellation stops future charges. It does not automatically refund orders that have already been processed, dispatched or delivered, unless a refund is required by law, the item is faulty, or we made an error.

If a recurring order has already been processed but has not yet been dispatched, contact us as soon as possible. We will do our best to cancel the shipment, but this cannot be guaranteed once fulfilment has started.

Additional subscription terms may apply and may be provided separately on the Site, at checkout, or in a dedicated Subscription Terms page.

9. Shipping and delivery

Our shipping terms are set out in our Shipping Policy, which forms part of these Terms.

In summary:

• We currently ship to the United Kingdom
• Processing time is usually 1–3 business days
• Standard UK delivery is estimated at 5–10 business days after dispatch
• Delivery estimates are provided in good faith and may vary
• Tracking information will be provided where available

Please ensure your delivery address is accurate and complete before placing your order.

If an order is delayed, lost, damaged or delivered incorrectly, please contact us at:

contact@byzareky.com

Your statutory rights are not affected by our Shipping Policy.

10. Returns, refunds and statutory rights

Our return and refund terms are set out in our Refund & Return Policy, which forms part of these Terms.

If you are a UK customer, you normally have the right to cancel an online order within 14 days of receiving it, unless an exception applies.

If goods are faulty, not as described, or not of satisfactory quality, you may have additional rights under UK consumer law.

Nothing in these Terms excludes or limits your statutory rights as a consumer.

To request a return or refund, contact us at:

contact@byzareky.com

11. Promotions, discount codes and offers

From time to time, we may offer promotional codes, discounts, bundles, free shipping offers, subscription savings or other promotions.

Promotions may be subject to additional terms, including:

• Expiry dates
• Minimum spend requirements
• Product exclusions
• One use per customer
• Non-combination with other offers
• Subscription-only eligibility

We reserve the right to amend, suspend or withdraw promotions at any time, where permitted by law.

If a promotion is used fraudulently, incorrectly, or in breach of its terms, we may cancel the order or remove the discount.

12. Intellectual property

All content on the Site, including text, images, product descriptions, branding, graphics, logos, layouts, icons, photography, designs and the name Zareky, is owned by us or licensed to us.

You may not copy, reproduce, modify, distribute, sell, exploit or use any Site content for commercial purposes without our prior written consent.

You may share product pages or images for personal, non-commercial purposes, provided that you do not misrepresent our brand or use the content in a misleading way.

13. User-generated content

If you submit reviews, comments, images, feedback, testimonials or other content to us, the Site or our social media channels:

• You retain ownership of your content
• You grant Zareky a worldwide, royalty-free, non-exclusive licence to use, reproduce, display, publish and adapt that content for marketing, operational and promotional purposes
• You confirm that your content is accurate, lawful and does not infringe any third-party rights
• You agree not to submit unlawful, abusive, offensive, misleading, defamatory or harmful content

We may remove or refuse to publish user-generated content at our discretion.

14. Acceptable use

You agree not to:

• Use the Site in any way that violates applicable law
• Use the Site for fraudulent, deceptive or harmful activity
• Attempt to gain unauthorised access to the Site, accounts, systems or data
• Scrape, copy, reverse-engineer or interfere with the Site
• Upload malicious code, viruses, bots or harmful software
• Misuse promotions, discount codes or referral systems
• Impersonate another person or provide false information

We may take appropriate action if we believe you have breached this section, including suspending your account, cancelling orders, blocking access or taking legal action.

15. Third-party links and services

The Site may include links to third-party websites, payment providers, delivery tracking pages, social media platforms or other external services.

We are not responsible for the content, privacy practices, security or availability of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Availability of the Site

We aim to keep the Site available and functioning properly, but we cannot guarantee uninterrupted, error-free or secure access at all times.

We may suspend, restrict or update the Site for maintenance, security, technical, operational or business reasons.

We are not responsible for losses caused by temporary Site unavailability, except where such liability cannot be excluded by law.

17. Disclaimer

The Site and our products are provided on an "as available" basis.

We make reasonable efforts to provide accurate information and reliable service. However, we do not guarantee that the Site will always be error-free, uninterrupted or free from harmful components.

Nothing in these Terms affects your statutory rights as a consumer.

18. Limitation of liability

Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breach of your statutory rights
• Any liability that cannot be limited or excluded under applicable law

Subject to the above, we are not liable for:

• Indirect or consequential losses
• Loss of profits, revenue, business or opportunity
• Losses caused by your misuse of the Site
• Losses caused by inaccurate information you provide
• Delays or failures caused by circumstances outside our reasonable control

Our total liability to you for any claim relating to your use of the Site or an order will not exceed the total amount you paid to Zareky for the relevant order, unless a higher liability applies by law.

19. Force majeure

We are not responsible for any failure or delay caused by events outside our reasonable control, including:

• Natural disasters
• Severe weather
• Pandemics or public health emergencies
• War, terrorism or civil unrest
• Government actions or restrictions
• Labour disputes
• Carrier delays or service disruption
• Power, internet or technology failures
• Supply chain disruption
• Third-party supplier or fulfilment issues

If such an event significantly affects your order, we will contact you where reasonably possible and take appropriate steps, such as delaying fulfilment, offering a replacement, or issuing a refund where required.

20. Changes to these Terms

We may update these Terms from time to time.

If we make material changes that affect your rights, we may notify you by email or by placing a prominent notice on the Site.

The Last updated date at the top of these Terms shows when they were most recently revised.

Your continued use of the Site after changes take effect means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the Site.

21. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your location provide otherwise.

If you are a consumer, you may bring legal proceedings in the courts of the country where you live, where applicable.

Nothing in this section limits any mandatory rights you may have under applicable consumer protection law.

22. Severability

If any part of these Terms is found to be unlawful, invalid or unenforceable, the remaining parts will remain in full force and effect.

23. Entire agreement

These Terms, together with our:

• Privacy Policy
• Shipping Policy
• Refund & Return Policy
• Subscription Terms, where applicable
• Any additional terms shown at checkout or on specific product pages

form the entire agreement between you and Zareky regarding your use of the Site and purchases made through it.

24. Contact us

If you have any questions about these Terms, your order, your account or your subscription, please contact us:

Email: contact@byzareky.com
Website: byzareky.com

Response time: within 24–48 business hours, Monday to Friday.

By using the Site or placing an order, you confirm that you have read, understood and agreed to these Terms of Service.